Highest possible machine availability - that is the objective of every production manager. With the powerful performance package from EREMA Service we provide you with support at every level in order to ensure we achieve this objective. Regardless of whether you have been running your EREMA machine for 15 weeks, 15 years of even older.
As an EREMA customer, you have a competent team of experienced service technicians at your disposal for telephone support and advice, preventive on-site maintenance, process engineering assistance when changing materials, employee training and online support for your staff for the operation of your EREMA system.
Emergency hotline
for urgent cases outside our normal working hours
Friday: 13:00 - 18:00 hrs (CET)
Saturday: 08:00 - 18:00 hrs (CET)
Mechanical and process engineering assistance:
+43 (0)664 4547677
Electrical and electronic engineering assistance:
+43 (0)664 4547678
The new BluPort? online platform puts together in one place a collection of intuitive and user-friendly service and data processing apps that support our customers in quality control and, as a result, increase machine performance. The proven EREMA Spare Parts Online webshop for spare parts is now integrated into the new BluPort? platform. The?BluPort? basic version is free to all customers. Some apps require the activation of the chargeable ?Smart Service Package“ on the respective machines.
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